Shipping Policy
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Shipping Policy
1. Shipping Area
Maison Marigrace currently ships within the United States.
We do not currently offer shipping outside the United States unless otherwise stated on our website or at checkout.
2. Processing and Delivery Times
Orders are typically processed within 1 to 3 business days.
After processing, estimated delivery time is typically 5 to 14 business days, depending on the destination, carrier, and shipping conditions.
Please note that delivery times are estimates only and are not guaranteed unless expressly stated otherwise at checkout.
3. Shipping Costs
Shipping is free on all orders.
No additional shipping charges will be applied unless clearly stated at checkout.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking information.
Tracking may be provided through one of our trusted shipping partners, depending on the destination and carrier used for your order.
5. Shipping Delays
Delivery delays may occasionally occur due to circumstances beyond our control, including carrier issues, severe weather, customs processing, or high shipping volumes.
If your order is delayed, we will do our best to keep you informed and assist where possible.
6. Undeliverable or Returned Packages
If a package is returned to sender due to an incorrect or incomplete shipping address, failed delivery attempts, or non-collection, additional reshipping fees may apply.
Customers are responsible for ensuring that all shipping information is accurate before placing an order.
7. Contact Us
If you have any questions about shipping or tracking your order, please contact us at:
info@maisonmarigrace.com
We aim to respond within 48 business hours.